Shipping policy

Shipping Policy

Thank you for visiting and shopping at Powers Handmade Gifts 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

*Free shipping on orders of $30. or more. This is an estimated delivery of 3-5 business days depending on where order is being shipped.  

Overnight, or Expedited delivery is only available for orders with delivery addresses within the continental United States. Any delivery beyond our standard delivery we offer will be an additional charge. This will need to be paid at the time the order is placed, or before delivery is shipped out from our warehouse. 

Shipment to P.O. boxes or APO/FPO addresses

Powers Handmade Gifts ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Powers Handmade Gifts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

Powers Handmade Gifts is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We can only ship International to the following. Canada, Europe, Japan, Mexico and Australia. 

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure its recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Powers Handmade Gifts will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, you will need to file a claim with the shipping carrier. They will investigate it from there. 

Powers Handmade Gifts is unable to refund or provide a replacement. once it is delivered. It is the customer's responsibility to make sure it's delivered to a place where you will be there to receive it. Porch Pirates are more common, and we cannot protect from that happening.  Thank you for understanding.